Privacy Policy
Last updated: 28 September 2026
This policy explains what personal data The Untaught Academy collects, why, and your rights over it. It follows the Digital Personal Data Protection Act, 2023 (DPDP Act) and the Information Technology Act, 2000. The Untaught Academy, a brand of Varathambal Business Academy, a sole proprietorship owned by Kasthuri Sankar, is the Data Fiduciary responsible for your data.
1.Data we collect
| Category | Examples | When we collect it |
|---|---|---|
| Identity and contact | Name, email, phone or WhatsApp number, city | Sign-up, enrolment, call booking, lead forms |
| Business details | Your niche, services, social media handles, goals | Application forms, calls, assignments |
| Payment | Transaction ID, amount, billing name | Checkout (card and bank details stay with the payment gateway) |
| Learning activity | Logins, lessons completed, attendance, submissions | While you use the LMS and sessions |
| Session content | Recordings of live calls, chat messages, community posts | Live sessions and community spaces |
| Technical | IP address, device, browser, cookies, pages visited | When you visit untaught.academy |
We do not knowingly collect data from anyone under 18.
2.Why we use it
We process your data, with your consent or for legitimate uses allowed under the DPDP Act, to:
- enrol you, deliver the Program and give you access to materials;
- process payments, issue invoices and meet tax and accounting rules;
- send session reminders, updates and support replies;
- review your work and give feedback;
- improve our Programs using aggregated, non-identifying data;
- send marketing about future Programs, only if you opt in (you can unsubscribe any time);
- prevent fraud, misuse and sharing of paid content.
3.Who we share it with
We do not sell your personal data. We share it only with service providers who process it on our behalf:
- Payments: Razorpay
- Learning platform: Lecture Head LMS
- Email and messaging: Gmail
- Scheduling and meetings: Microsoft Teams (live classes, via Lecture Head LMS) and Google Meet (support and paid calls)
- Storage and workspace: Google Drive
- Team members: our staff and support team, who access data only to do their job.
We may also disclose data where required by law, court order or a government authority. Some providers store data outside India; we use only providers with appropriate safeguards and in countries not restricted by the Government of India.
4.AI tools
We may use AI tools, including Claude by Anthropic, to help review assignments or draft feedback. We will not upload your payment data or government IDs to these tools. If you do not want your submissions processed by AI tools, tell us and we will review them manually.
5.Cookies
We use essential cookies to run the site and keep you logged in. With your consent, we use analytics and advertising cookies (Meta Pixel) to understand traffic and measure ads. You can refuse non-essential cookies through the cookie banner or your browser settings.
6.How long we keep it
- Account and learning data: while your account is active, plus 2 years after your last activity.
- Payment and invoice records: 8 years, as required by Indian tax law.
- Session recordings: for the life of the Program's materials.
- Marketing data: until you unsubscribe or withdraw consent.
We then delete or anonymise the data.
7.Your rights
Under the DPDP Act you can:
- ask what personal data we hold about you and how it is used;
- correct, complete or update inaccurate data;
- ask us to erase your data, unless we must keep it by law;
- withdraw consent at any time (this does not affect processing already done);
- nominate another person to exercise your rights if you die or become incapacitated;
- raise a grievance with us, and then with the Data Protection Board of India if unresolved.
To use any right, email jayarajhelevenmindcare@gmail.com. We will respond within 30 days.
8.Security
We use reasonable security measures, including access controls, encrypted connections and trusted providers. No system is fully secure. If a breach affects your data, we will notify you and the Data Protection Board as the law requires.
9.Changes to this policy
We will post updates here with a new date and email enrolled students about material changes.
10.Grievance Officer
- Name: Kasthuri Sankar
- Email: jayarajhelevenmindcare@gmail.com
- Phone: +91 86677 92711
- Address: 2/371 B, SS Koil Street, Mugalivakkam, Chennai – 600125
We acknowledge grievances within 48 hours and aim to resolve them within 30 days.